Refund Policy

What do I do if I need to make a return?

Field & Stream has a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Field & Stream provides prepaid return labels exclusively for the contiguous United States.

To start a return, contact us at support@fieldandstream.com or utilize this online contact form.  Tickets will be responded to during business days, Monday through Friday 9:00 am to 4:00 pm CST except for federal holidays in the United States.

Unfortunately, we cannot accept returns on sale items or gift cards.

My item arrived damaged, can you help me?

Yeah, we’ve all had issues with deliveries now or them, whether a neighbor’s dog or an angry delivery driver or an angry delivery driver’s angry dog. Please inspect your order upon reception and contact us immediately if the item is defective or damaged, or if you received the wrong item so that we can make it right.  support@fieldandstream.com

May I exchange my item?

Yes, of course! Contact us at support@fieldandstream.com or utilize this online contact form.  Tickets will be responded to during business days, Monday through Friday 9:00 am to 4:00 pm CST except for federal holidays in the United States.

Tell me more about refunds, please.

We’ll notify you once we’ve received and inspected your return, and let you know if the refund is approved. Once approved, you’ll be automatically refunded on your original payment method within 10 business days.  

1871 Club Refunds must be requested within 7 business days of purchase. Please visit our Membership FAQ page for any questions.   

Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since you received a return approval, don't hesitate to get in touch with us at support@fieldandstream.com